Privacy Policy | Meztezz

This Privacy Policy explains how Bazimat Drinks Pvt. Ltd. ("Company", "we", "us"), operating the Meztezz platform at meztezz.com, collects, uses, and protects your personal information.

1. Information We Collect

Account Information

When you register, we collect your name, email address, phone number, and restaurant details (name, address, GSTIN).

Operational Data

When your POS terminal syncs with our cloud, we receive order data, payment records, and menu information. This data is stored securely and used to power your analytics dashboard.

Usage Data

We collect information about how you use our Service, including login times, features used, and dashboard interactions, to improve the product.

2. How We Use Your Information

To provide and maintain the Service
To display analytics and reports on your dashboard
To process subscription payments
To send important service-related communications
To improve the Service based on usage patterns

3. Data Storage and Security

Your POS terminal data is stored locally on your device. Cloud data is stored on secure servers in India. We use encryption in transit (TLS) and at rest. Access to your data is restricted through role-based access controls.

4. Data Sharing

We do not sell your data. We may share information with:

Payment processors (Razorpay) to handle subscriptions
Email providers for transactional emails
Law enforcement when required by Indian law

5. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your account and associated data
Export your data in a standard format

6. Cookies

Our website uses essential cookies for authentication and session management. We do not use tracking or advertising cookies.

7. Changes to This Policy

We will notify you of material changes via email. The latest version will always be available on this page.

8. Contact

For privacy-related inquiries, contact us at bazimat@gmail.com.